Privacy Policy
Your privacy matters. Here's how we handle your data with care and transparency.
This privacy policy is a template and should be reviewed by a legal professional before relying on it as a binding legal document.
1. Introduction
3 Lions AI Solutions ("we," "our," or "us") is committed to protecting the privacy of individuals who visit our website at 3lions.ca (the "Site") and use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our Site and services.
By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this policy, please do not access the Site.
2. Information We Collect
Personal Information You Provide
We may collect personal information that you voluntarily provide when you:
- Fill out a contact form or request a consultation
- Subscribe to our newsletter or mailing list
- Book a call or schedule a meeting through our Site
- Submit a project inquiry or request for proposal
- Communicate with us via email, phone, or other channels
This information may include your name, email address, phone number, company name, job title, project details, and any other information you choose to provide.
Information Collected Automatically
When you visit our Site, we may automatically collect certain information about your device and usage patterns, including:
- IP address and approximate geographic location
- Browser type, version, and language preferences
- Operating system and device type
- Pages visited, time spent on pages, and navigation paths
- Referring URLs and search terms used to find our Site
- Date and time of your visits
3. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To respond to your inquiries, provide consultations, and deliver our design, development, and automation services
- Communication: To send you project updates, newsletters, and relevant information about our services (with your consent)
- Site Improvement: To analyze usage patterns and improve the functionality, content, and user experience of our Site
- Security: To detect, prevent, and address technical issues, fraud, or unauthorized access
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
- Business Operations: To manage our business relationship with you, process transactions, and maintain our records
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating our Site, conducting our business, or providing services to you (e.g., hosting providers, email services, analytics platforms)
- Legal Requirements: When disclosure is required by law, regulation, legal process, or governmental request
- Protection of Rights: When we believe disclosure is necessary to protect our rights, property, or safety, or that of our users or the public
- Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction
- With Your Consent: When you have given us explicit permission to share your information for a specific purpose
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit using SSL/TLS protocols
- Secure hosting infrastructure with regular security updates
- Access controls limiting who can view personal information
- Regular review of our data collection, storage, and processing practices
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request that we correct inaccurate or incomplete personal information
- Deletion: Request that we delete your personal information, subject to certain legal exceptions
- Objection: Object to the processing of your personal information for certain purposes
- Portability: Request a copy of your data in a structured, commonly used, machine-readable format
- Withdrawal of Consent: Withdraw your consent at any time where we rely on consent as the legal basis for processing
To exercise any of these rights, please contact us using the details provided in the Contact section below. We will respond to your request within 30 days.
7. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files placed on your device that help us recognize your browser and capture certain information.
We use the following types of cookies:
- Essential Cookies: Necessary for the Site to function properly, including remembering your cookie consent preferences
- Analytics Cookies: Help us understand how visitors interact with our Site by collecting and reporting information anonymously
- Preference Cookies: Allow the Site to remember choices you make and provide enhanced, personalized features
You can manage your cookie preferences through your browser settings. For more detailed information, please see our Cookie Policy.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page and, where appropriate, provide additional notice (such as a banner on our Site).
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: hello@3lions.ca
- Location: Victoria, BC, Canada
- Website: 3lions.ca/contact
We aim to respond to all inquiries within two business days.